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  1. 1

    Identifying acceptable alternatives for documentation of qualifications

    Date Published by OFC: May 16, 2013
    College of PHYSICIANS AND SURGEONS of Ontario

    This practice will be of interest to regulators who wish to communicate their commitment to accommodating applicants with documentation challenges, while...

  2. 2

    Implementing an efficiency initiative

    Date Published by OFC: Jun 26, 2013
    College of PHYSICIANS AND SURGEONS of Ontario

    Following a review of its processes, the College of Physicians and Surgeons of Ontario (CPSO) decided to restructure its registration department. It introduced...

  3. 3

    Providing a clear overview of a complex registration process

    Date Published by OFC: Jun 26, 2013
    College of PHYSICIANS AND SURGEONS of Ontario

    This practice may be of interest to regulators who are experiencing challenges with communicating complex processes involving multiple third parties.

    The...

  4. 4

    Using a service pledge to commit to published timelines

    Date Published by OFC: May 16, 2013
    College of PHYSICIANS AND SURGEONS of Ontario

    This practice holds the regulator accountable to established timelines for responding to inquiries and applications.

    The service pledge of the College...

  5. 5

    Using a triple-check system to ensure consistency in assessment

    Date Published by OFC: Jun 06, 2013
    College of PHYSICIANS AND SURGEONS of Ontario

    This practice will be of interest to regulators seeking to establish or enhance internal controls in order to supplement and reinforce training of individual...

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