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Welcome to the Office of the Fairness Commissioner

Hon. Jean Augustine, PC, CM
About the Commissioner – Hon. Jean Augustine, PC, CM
Hon. Jean Augustine, PC, CM

In February 2012, Jean Augustine was reappointed for a two-year term as Ontario's Fairness Commissioner. She is the first and only person ever to hold this position, beginning in 2007. A Member of the Order of Canada - in recognition of her “distinguished career as an educator, politician and advocate for social justice” - her many accomplishments include being the first African-Canadian woman elected to the Parliament of Canada and then the first black woman to serve in a federal Cabinet.

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About the Commissioner

The Office of the Fairness Commissioner is an independent agency of the government of Ontario. Our goal is to make sure that people are treated fairly when they apply to become licensed professionals in one of Ontario's regulated professions, no matter where they were trained. This goal is widely supported in Ontario, and reflects the principles and core values of the people of this province.

Read more about the office's mandate or View a video about the OFC.


A Fair Way to Go

Since 2007, the Office of the Fairness Commissioner has challenged both regulators and governments to address barriers to professional licensing, with qualified success.

Progress has not been uniform. Some regulators have made more improvements than others. All could do more to address ongoing challenges related to the complexity, length and cost of the licensing process. The provincial and federal governments also have an important role to play in promoting fair access.

In 2011-12, the OFC undertook the first comprehensive assessment of regulators' registration practices ever done in Canada.

A Fair Way to Go: Access to Ontario's Regulated Professions and the Need to Embrace Newcomers in the Global Economy

A Fair Way to go


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Annual Report

Annual Report

Office of the Fairness Commissioner - 2011-2012 Annual Report
(PDF document, opens in a new window PDF 2.8 MB)

Recent News

May 06, 2013

Facts and statistics about licensing in 2012.

See details.

Apr 08, 2013

Starting today, the office oversees the registration of the Ontario College of Trades.

Read more.

Feb 12, 2013

Many regulators evaluate applicants' competencies.

Read about competency assessment.

Jan 16, 2013

News release.

Read details

Jan 16, 2013

The Office releases A Fair Way to Go.

Read details

News Archive

In 2010, the Ontario Association of Architects reduced its admission course from five days to three days, and cut the cost by half, making the course more accessible and affordable.
Read about the assessment of Association of the Architects.

The Institute created a new website for prospective students.
Read about the assessment of the Institute of Chartered Accountants.

The college uses plain language to inform applicants of its registration policies.
Read about the assessment of the College of Chiropodists.

The College of Chiropractors of Ontario does not require an applicant to have Canadian work experience in order to be registered.
Read about the assessment of the College of Chiropractors.

The College of Dental Hygienists of Ontario will add 'good character' to its registration regulation.
Read about the assessment of the College of Dental Hygienists.

The college implemented all recommendations before the OFC completed its assessment.
Read about the assessment of the Royal College of Dental Surgeons.

The college conducts regular satisfaction surveys with users of its website.
Read about the assessment of the College of Dietitians.

The college surveyed its members who received a Certificate of Registration between September 1, 2010, and June 16, 2011, to get feedback regarding their experiences during their registration process.
Read about the assessment of the College of Early Childhood Educators.

Professional Engineers Ontario's website is thorough and detailed, and contains all the information that a potential applicant needs in order to register in the profession.
Read about the assessment of the Professional Engineers.

Students may participate in the Program of Professional Studies while working full time. They can count this experience towards the requirement for work experience.
Read about the assessment of the Certified General Accountants.

Most of the APGO's registration processes can be completed online.
Read about the assessment of the Association of Professional Geoscientists.

Applicants can save considerable time and expense by completing missing competencies through self-study, online course modules, assignments and other projects.
Read about the assessment of the Association of Land Surveyors.

The Law Society has highly transparent review and appeal processes for decisions about applicants' good character.
Read about the assessment of the Law Society of Upper Canada.

To minimize subjectivity, the College of Massage Therapists of Ontario uses a standardized test for assessing applicants' language fluency.
Read about the assessment of the College of Massage Therapists.

The college website includes a process map that shows the estimated time for each stage of the application process that is under its control.
Read about the assessment of the College of Medical Laboratory Technologists.

The college expanded the range of tests that applicants can use to demonstrate fluency in English.
Read about the assessment of the College of Medical Radiation Technologists.

Staff members who deal with applications receive anti-discrimination training from the college lawyer.
Read about the assessment of the College of Midwives.

An excellent flow chart on the College of Opticians of Ontario website explains the registration process.
Read about the assessment of the College of Opticians.

The College implemented several recommendations before the OFC completed its assessment.
Read about the assessment of the College of Optometrists.

The registration requirements and process are clearly documented and easy to find.
Read about the assessment of the College of Pharmacists.

The college ensures that the assessments of the Canadian Alliance of Physiotherapy Regulators are transparent, objective, impartial and fair.
Read about the assessment of the College of Physiotherapists.

The College of Psychologists of Ontario is completing a web-based registration module.
Read about the assessment of the College of Psychologists.

The college provides complete registration information in English and French.
Read about the assessment of the College of Social Workers and Social Service Workers.

The College website includes country-specific information about required documents and acceptable alternatives for more than 200 jurisdictions.
Read about the assessment of the College of Teachers.

The association's registration processes can be started online anywhere in the world.
Read about the assessment of the Association of the Foresters.

To help candidates get practical experience, the CMAO gives all candidates in good standing full access to its career services.
Read about the assessment of the Certified Management Accountants.

The college has a registration policy that explicitly allows graduates of medical schools in Iraq and other countries experiencing war or civil disruption to submit alternative documents instead of the usual verification documents.
Read about the assessment of the Physicians and Surgeons.

The association allows each applicant to track the progress of his or her own application on its website.
Read about the assessment of the Engineering Technicians and Technologists.

The college takes measures to ensure that assessments are made free from bias.
Read about the assessment of the Dental Technologists.

The college maintains a database of occupational therapy programs outside Canada that have already been assessed and approved.
Read about the assessment of the Occupational Therapists.

The current registration requirements are objective, transparent, and fair, and facilitate labour mobility.
Read about the assessment of the Veterinarians.

The college ensures that qualifications assessors it relies on provide training to individuals who assess qualifications.
Read about the assessment of the Audiologists and Speech-Language Pathologists.

The college's internal wiki website ensures that all customer service representatives stay current about the registration process.
Read about the assessment of the Nurses.

In 2009, the college undertook a gap analysis project to understand why so few internationally educated applicants became registered.
Read about the assessment of the Respiratory Therapists.