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Offering insight into the decision-making process

Classification: Health

Regulatory Body

College of PHYSIOTHERAPISTS of Ontario

College of PHYSIOTHERAPISTS of Ontario


This practice will interest regulatory bodies who are exploring ways to help applicants and the public better understand their decision-making process, especially that of the registration committee.

The College of Physiotherapists of Ontario (CPO) has a webinar called "A Day at the College of Physiotherapists of Ontario - Answering your Questions". It provides sample cases from college committees and discusses the review process and outcomes.

The CPO makes it clear that these are all true cases with identities protected.

Some cases address the complexities of making registration decisions and of considering an applicant's character or conduct.

Openness about the factors involved in decision-making helps inform applicants about the CPO's expectations. As a result, they are better prepared for the registration process.

Value to Regulator

  • Helps to improve communication with applicants.

Value for Applicants

  • Helps applicants better understand the registration process and what to expect.
  • Helps applicants to understand what to expect to be licensed before coming to Canada.

Duties from Registration Practices Assessment Guides

This practice falls under the following duties from the Registration Practices Assessment Guides:

  • Transparency
  • Transparency

Profession's Membership Size

Medium (2,000 to 10,000 members)

Date of publication:

Sep 30, 2013